LINDSAY

Marketing Director

Lindsay is responsible for marketing, advertising and promoting PACE. A vital part of her role is educating both health care professionals and the public about the services that PACE offers. She is also cross trained in the Enrollment Department and can help assist when needed. She is passionate about seniors and what PACE can do to help enhance their quality of life.

 In her free time, she enjoys CrossFit along with a wide variety of physical activities. She also enjoys spending time with her husband and three dogs, Skyline, Lambo and Danny.

HEATHER

Enrollment Director

Heather assists in helping older adults and their families to decide what comes next in their healthcare and determine if they are eligible for PACE services. During an assessment in the person’s home, Heather will discuss insurances, advanced directives, level of care, and other topics about aging. If PACE seems like a good fit, she then schedules a pre-enrollment at PACE followed by coordination with the PACE eligibility team. Heather helps or assists the potential participant and/or their family in gathering the required financial documentation to apply for Michigan Medicaid, as needed. Heather assists the participants until they are settled in with the excellent Personal Care Team at PACE on the first day of their enrollment. Then she's off to find the next person who needs Huron Valley PACE! 

In her free time, Heather enjoys making memories with her family and cheering on her children as they accomplish milestones. Very dear to her heart, Heather loves spending quality time with her parents and making sure her children have a multitude of memories with them.

Merri Hawpe

Enrollment Phone Counselor

Merri manages the centralized intake line and web inquiries. She is the initial relationship builder between PACE and new enrollments. Merri’s warm qualities show as she explains complex information to persons with various cognitive functioning. Merri will conduct brief eligibility screenings with the caller prior to scheduling them for their first initial home intake assessment. She will coordinate medical and financial records as needed. While also managing the entries to the electronic medical records system. As part of the Enrollment Department, Merri travels to potential PACE participant's homes to do an initial intake assessment and gather financial and insurance documentation for Medicaid purposes. If the individual meets all four of the eligibility criteria, she then schedules them for a pre-enrollment visit to PACE.

Nadine McCoy

Medicaid Specialist

Nadine is responsible for new Medicaid and Food Stamp benefits. She communicates with the participant and/or their caregiver about the documentation needed to complete these benefits. She communicates with DHHS during this process. Nadine also communicates with the finance and social work departments.